Uploading a profile photo

I’m trying to upload a profile photo and keep getting an error that the picture is bigger than 5 megapixels. The picture I’m trying to upload is 640x423 pixels, which is 0.27 megapixels.

I think the problem is that I first tried to upload a picture that was too large, and the system decided all pictures I tried to upload were the same size. Eventually, I closed the window, got back in, uploaded the smaller photo and it worked.

My photo from google showed up automatically. Maybe it’s easier to change on google account…?

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I had the same problem. Log out of the village and log back in and the problem should go away. It does with Safari browser. If not, log out, clear your browser cache and try again.

HTH
Susan

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@Stu maybe it will works if you convert your picture to *.bmp or a other format.

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Thanks for reporting that. Yes, as @GrayParrot mentioned probably a cache browser issue. Glad it finally worked!

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